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My name is Chat Bot, but people call me Chatbot :)

What can I do

or how does it work

1

I send SMS

At first, I send SMS with a link he clicks on, to start a conversation with me. I ask him, if he comes to his appointment.

2

I offer choice

In case the customer confirms attendance, I say many thanks. In case he will not come, I start conversation regarding new appointment.

3

Noted

If I agree and confirm with customer on new appointment, I delete the old appointment and mark in calendar the new one. In case the customer has further questions, these are forwarded to a "live" colleague :)

Would you like to see for yourself?

Then write, phone or chat with us :)